Companies struggle with this and understandably so

Who decides what is wrong or right?

The last few weeks, this has been on my mind a lot. Who decides what is wrong or right? I have no answer to that question, but this has been on my mind:

Companies have norms like no pornographic content. They ban the content and actively moderate for it.

But how about social norms? I am thinking of:

  • Anti-vax misinformation
  • Political opponent misinformation
  • Flat earthers

Recently Amazon pulled a couple of books which promised a “cure” for autism. It was an “outraged” politician who brought it to their attention.

Spreading information like that is not against the law. No laws are being broken. This means that solutions are sought within the realm of social norms and pressure. The problem is that this process is messy and opaque. It does not scale.

We are navigating a very fine line between spreading of misinformation or hate with freedom of speech. There are no laws against misinformation (besides libel) while there are certainly laws against hate.

We invented the “worldwide megaphone” and now it is used to influence millions of people. It is very effective.

But how do we deal with that? I do not think we should look at Amazon, Facebook or Google (or any other company for that matter) to take charge.

I think this is not a private matter, but a public matter. The only thing I am certain of is that the solution begins there.

World’s most valuable company is joining the bandwagon of spreading misinformation

Apple’s weird rebuttal to Spotify’s EU complaint

Apple published a press release to defend their position with regard to Spotify’s complaint to the E…

Less choice is often better

FOBO & Amazon

Every now and then, I’m searching for something on Amazon and end up not buying. The problem is that…

Sorry, Iā€™m not eating at home tonight

Subscriptions for consumables are impossibly hard

I’ve been following the IPO and the performance of Blue Apron closely. Innately I don’t believe in s…

Universal law of wide adoption

Everything iterates to lowest denominator

Last night, I was pondering a little bit on the social network post of yesterday. One of the interes…