Every time I use Gogo inflight, I’m puzzled by their use of captchas. Are hackers bored enough on flights to try to circumvent their authentication system? There are gazillion other and more consumer-friendly ways to solve that problem like introducing progressive increasing cool-off periods after failed login attempts.
They even let you solve a captchas for accessing Delta’s free inflight messaging service which doesn’t require an account. I’m very puzzled by this.
Save me time, save you time
Customer service call back
Yesterday, I was on the phone with IKEA about a delivery. The customer service agent was courteous a…
Maybe it is just me
I dread calling companies
I dread calling companies. It is not about customer service agents. I am always polite, patient and …
Do not disturb
I came across this article dumber phone and it expresses well about how I feel about my computing de…
Making it easier to follow a lot of blogs
Djoomba: a simple RSS feed aggregator
A while ago, I built Djoomba. It’s a hobby project to solve my own problem. I was looking for a simp…